Three Formats for Salesforce Service-Cloud-Consultant Practice Tests

P.S. Free 2025 Salesforce Service-Cloud-Consultant dumps are available on Google Drive shared by TestBraindump: https://drive.google.com/open?id=11zmbkazHKzu3KjftcUhOppn2Q5E2LWop

Salesforce Service-Cloud-Consultant study guide files will help you get a certification easily. Let's try to make the best use of our resources and take the best way to clear exams with Salesforce Service-Cloud-Consultant Study Guide files. If you are an efficient working man, purchasing valid study guide files will be suitable for you.

Salesforce Certified Service cloud consultant certification is highly valued in the industry and is a testament to the candidate's knowledge and skills in the Salesforce Service Cloud platform. It is an advanced-level certification that requires candidates to have a deep understanding of the Service Cloud features and functionalities, including case management, knowledge management, contact center automation, and social customer service.

>> Valid Real Service-Cloud-Consultant Exam <<

Quiz 2025 Salesforce Authoritative Service-Cloud-Consultant: Valid Real Salesforce Certified Service cloud consultant Exam

Our Service-Cloud-Consultant exam questions are related to test standards and are made in the form of actual tests. Whether you are newbie or experienced exam candidates, our Service-Cloud-Consultant study guide will relieve you of tremendous pressure and help you conquer the difficulties with efficiency. If you study with our Service-Cloud-Consultant Practice Engine for 20 to 30 hours, we can claim that you can pass the exam as easy as a pie. Why not have a try?

The benefits of obtaining a Salesforce Service Cloud Consultant certification are numerous. Certified professionals stand out in the job market and are highly sought after by organizations looking for experts in the Salesforce Service Cloud. Certified professionals also gain access to a community of other certified professionals, which can provide valuable networking opportunities and access to exclusive resources.

Salesforce Certified Service cloud consultant Sample Questions (Q110-Q115):

NEW QUESTION # 110
Support Managers have requested the ability to provide real-time feedback to Agents during customer chat sessions.
What feature should a consultant configure to meet this requirement?

A. Case Feed
B. Omni-channel Supervisor
C. Push Notifications
D. Next Best Actions

Answer: B

NEW QUESTION # 111
Universal Container wants to let its customers intercat real time with support agents from their computers and mobile devices.
What feature should a consultant recommend to meet this requirement?

A. Case Assignment Rules
B. Customer Community
C. Web-to-Case
D. Emebedded Chat Service

Answer: D

Explanation:
Explanation
Embedded Chat Service is a feature that can meet the requirement of allowing customers to interact real time with support agents from their computers and mobile devices. Embedded Chat Service allows administrators to embed a chat widget on any web page or mobile app that customers can use to start a live chat session with an agent. Embedded Chat Service also supports features such as pre-chat forms, chat transcripts, file transfer, and chat transfer. Verified References: :
https://help.salesforce.com/s/articleView?id=sf.snapins_chat_overview.htm&type=5 :
https://help.salesforce.com/s/articleView?id=sf.snapins_chat_setup.htm&type=5

NEW QUESTION # 112
As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database.
Which factor should a Consultant consider as part of the migration strategy?

A. Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches its structure and content.
B. Prepare a single .csv file that can be used to migrate all articles types at once and include with a properties file in a .zip for import.
C. Convert any articles containing HTML into plain text before importing because HTML is NOT supported in any article field types.
D. Verify that each article type has field level security on all fields set to read-only prior to import, in order to prevent any loss of data.

Answer: A

Explanation:
Ensuring that each existing article type has a corresponding Salesforce Knowledge article type that matches its structure and content is a factor that a consultant should consider as part of the migration strategy for Knowledge articles. An article type is a template that defines the layout, fields, and data categories for an article. An article type can be customized to suit different types of content or audiences. When migrating articles from an external database to Salesforce Knowledge, it is important to ensure that there is a matching article type for each existing article type in Salesforce Knowledge, so that the articles can be imported without losing any information or formatting. Verified References: Service Cloud Consultant Certification Guide & Tips, Article Types Overview

NEW QUESTION # 113
Universal Containers (UC) has hired a consulting firm to implement Service Cloud for its contact center for the first time. The project requires quick iterations and speedy completion. UC has requested frequent updates from the project team for check-ins and refinement.
Which methodology should the consultant recommend given the requirements?

A. Agile
B. Hybrid
C. Waterfall

Answer: A

Explanation:
Given the requirements for quick iterations, speedy completion, and frequent updates, the Agile methodology is recommended. Agile allows for adaptive planning, evolutionary development, early delivery, and continuous improvement, facilitating rapid response to changes and ensuring close collaboration with the client for regular feedback and refinement.

NEW QUESTION # 114
Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to production.
Which two deploy solutions should a consultant to ensure skills-based routing is operational in Production?

A. Data Import Wizard
B. Data Loader
C. Change Sets
D. Mass Transfer Records

Answer: B,C

Explanation:
Explanation
Change Sets and Data Loader are deploy solutions that should be used to ensure skills-based routing is operational in Production. Change Sets are collections of metadata components that can be deployed from one Salesforce org to another. Change Sets can be used to deploy the configuration settings for skills-based routing, such as the skills, skill assignments, routing configurations, presence configurations, or service channels. Data Loader is a tool that can be used to insert, update, delete, or export records in Salesforce. Data Loader can be used to deploy the data records for skills-based routing, such as the work items, agents, queues, or routing priorities. Verified References: Service Cloud Consultant Certification Guide & Tips, Change Sets Overview, Data Loader Overview

NEW QUESTION # 115
......

Valid Service-Cloud-Consultant Test Pattern: https://www.testbraindump.com/Service-Cloud-Consultant-exam-prep.html

DOWNLOAD the newest TestBraindump Service-Cloud-Consultant PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=11zmbkazHKzu3KjftcUhOppn2Q5E2LWop